How do I flush my DNS cache?

Many devices cache DNS entries in order to speed up access to the Internet. While this is a good thing, it does mean that changes to some Getflix features (such as region settings) don't take effect immediately.

To speed things up, you can manually flush the DNS cache on many devices.

Windows PC

Step 1: Open the Command Prompt
Windows XP: Click on the Start Menu and click "Run". Type "cmd" and press Enter. 
Windows Vista/7: Type "cmd" in the search bar and press Enter. 
Windows 8: Press the "Win" key (windows logo key) and X on your keyboard. Click on "Command Prompt". 

Step 2: Flush DNS
Type "ipconfig /flushdns" and press Enter. Type "Exit" to close the command prompt window.
 
In addition to these steps, it may be necessary to close and re-open your web browser.

Mac OSX

Step 1: Open the Terminal
Navigate to Applications -> Utilities -> Terminal

Step 2: Flush DNS
Type the following command and press Enter. 
Mac OSX 10.7 & 10.8 (Lions): sudo killall -HUP mDNSResponder
Mac OSX 10.5 & 10.6 (Leopards): dscacheutil -flushcache
Mac OSX 10.4 (Tiger): lookupd -flushcache

In addition to these steps, it may be necessary to close and re-open your web browser.

Linux

Different Linux distributions have different commands. Try the following commands in your terminal:

sudo /etc/init.d/nscd restart
sudo /etc/init.d/networking restart
sudo /etc/init.d/dns-clean start
sudo service nscd restart

In addition to these steps, it may be necessary to close and re-open your web browser.

iOS/Android Devices

Step 1: Close the App (e.g. Netflix)

Close the app completely (also make sure it is not running in the background).

Step 2: Restart Wi-Fi
Turn off the Wifi on your device and turn it back on again.

Smart TVs and Streaming Media Devices


Step 1: Restart the App

Close the app completely (also make sure it is not running in the background), the open it again.


Alternatively, restart the device (power off and power on again).


Have more questions? Submit a request

Comments

Powered by Zendesk