There are 2 steps required to allow our service to work correctly with Chromecast.

  1. Configure our DNS servers on your router

    It's not possible to configure DNS servers on the Chromecast directly, so this needs to be done on your router.

    See the instructions here: Configuring DNS Servers on your Router

  2. Block Chromecast from using Public DNS Servers

    Chromecast is hard-coded to use Google's DNS servers. The good news is if you block access to Google's DNS, it falls back to the DNS servers configured on your router (ours!).

    See the instructions here: Block Public DNS Servers


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    shauno truscott

    Will I have to start over again with a new roku account, after changing the details on my router? My router is a netgear

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    Getflix Support

    Only if your Roku account is non-US - if you have a Roku account and you are able to install the US channels (e.g. Netflix, Hulu, etc), then your Roku account is a US-based account and will work.

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    Shayne Kelly

    Hello. I have a Netgear WNDR3700 router and I've tried setting the static routes as you've suggested. It's setting are Destination IP Address, IP Subnet Mask, Gateway IP Address & Metric. Setting IP to or returns an invalid IP & won't save. The other two IP's work but then it rejects the Gateway setting which is the same as the router, the Metric is set to 2 as per the router instructions. Can you provide any help? I'd really like to get the Chromecast working. Thanks.

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    Getflix Support

    Hi Shayne, Please log a support ticket here and we'll help you get this going!

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    Ryan Caudle

    Hi there - also getting the same error as above "Error code: 5108
    Gateway must be in the same subnet with interface IP address. Please input another one."

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    Getflix Support

    Hi Ryan, Please log a support ticket here !

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    Mark Brown

    Mark Brown Today at 15:31


    I have Netflix working on my phone and computer but I am trying to get it to work with Chromecast. I have read and tried what is already online.

    I am using a Linksys WRT54G2. My ip login address is

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