Full VPN Setup For Android : L2TP Protocol

This article explains how to setup PPTP VPN protocol connection on Android Devices.

Before we being you need to Activate your VPN account from your Getflix > Manage > VPN panel. In order to do this login to your https://www.getflix.com.au/manage/vpn

Setting up your Android Device for VPN L2TP Protocol:

  1. Open Settings and click on Wireless Controls or Wireless and Network depending of your Android version.
     
  2. Click on VPN Settings
     
  3. Click on Add VPN
     
  4. Click on Add L2TP/IPsec PSK VPN
     
  5. In the VPN Name field, enter Getflix VPN or any other descriptive name of your choice.
     
  6. In the Set VPN Server field, enter us-ny2.serverlocation.co or any other server address you want to get connected.
    (You can find all Getflix VPN Server addresses here : https://getflix.zendesk.com/hc/en-gb/articles/204476204)
     
  7. Tap Set IPsec pre-shared key and enter s3CuREpaSs412
     
  8. Uncheck Enable L2TP secret
     
  9. Open the menu and choose Save

 

​How to Connect?

  1. Open the menu and choose Settings
  2. Tap Wireless and Network or Wireless Controls, depending on your version of Android.
     
  3. Tap VPN Settings
     
  4. Tap the VPN configuration from the list
     
  5. Enter your vpn account username and password. Your credentials can be found in the username and password section in your Getflix account Manage > VPN.
     
  6. Tap Remember user name
     
  7. Tap Connect

 

Troubleshooting
 

There are several reasons that the VPN connection will fail. Here are some things to check. 
 

  • L2TP protocol might be blocked in your Internet Service Provider connection. In such case you may try OpenVPN protocol.


​If the VPN connection still fails, please log a ticket with our support team for assistance.

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